The Importance Communication Skills
One of the most important skills is communication. It helps us pass information to others and comprehend what’s shared with us.
As a baby, we listen to the sounds produced by our mothers. We tend to repeat them, which depicts our urge to communicate with others as a professional communication skill that helps us land our dream job and get promotions.
Therefore, communication skills play a significant role in personal and professional life.
It isn’t just communication that one needs to focus on. Effective communication helps us understand people along with situations. It helps us overcome language barriers, build trust and ideas, and give us the chance to share ideas and resolve issues. Communications skills can be improved over time as we’ve shared the tips with you:
Be Clear and Concise
Communication is all about choosing words wisely. The less you utter while picking the words, the better it gets. Before communicating, ensure that you’re transparent with your goals and your audience. Know what you want to convey to them and add important information. It would eliminate unnecessary details from your message.
Abstain the use of unnecessary language and over flowery words as it would distract you from what you’re trying to convey. Try not to repeat the words as your audience won’t be able to comprehend them, and avoid paying attention to them.
Take Advantage of Non-Verbal Communication
Our body language, gestures, and facial expression leave a long-lasting impact on spoken words. Did you know that non-verbal communication has a 65 to 93 percent more impact than spoken words? It is a human tendency to believe in non-verbal cues than spoken words when the two of them don’t align with each other.
Leaders should use non-verbal cues while expressing themselves. Employees who cannot communicate their resentment via voice often take advantage of the non-verbal cues through crossed arms or avoiding eye contact. Once you understand the others’ body language, you will be able to adjust your non-verbal cues accordingly.
There is one more thing that leaders mustn’t forget, which is controlling their non-verbal cues at times. Sometimes the conflict between verbal and non-verbal communication often leaves others confused. It would prevent you from sharing an important message and bring the confidence levels of the team and the individual down.
Check Your Tone
How you convey something is more important than the content. Along with other non-verbal cues, your tone can leave an enduring impact or undermine it completely. It would be better if you check your tone when you disagree with someone or have a conflict. Well-chosen words with positive feelings build goodwill with trust. Poor selection of words with negative connotations creates unnecessary misunderstandings. Ensure that when you speak, your tone matches your speaking intent. Check your tone as an improper one can take the entire conversation in a negative direction.
It’s easy to understand the tone as you write something. Practice your message once or twice, and at the same time, watch your tone. If you want to have a second opinion, it’s better to practice it before a person you trust and make amends based on the feedback.
Prepare Ahead of Time
Think about what you’re going to say and how you will say it to the audience. Your preparation should go beyond practice. During preparation, you need to think about the entire conversation from beginning to end.
Start researching the information that must be included in your message. Plan how you’re going to respond to criticisms and think about what you’re going to do if something unexpected occurs.
Be a Good Listener
Listening is a critical skill a few people master. Unfortunately, sometimes communicating things becomes a hassle because the other person isn’t listening attentively. We must indulge ourselves in active listening if we want others to listen.
Incorporate these three things to become a good listener:
- Ask a question to enhance your knowledge instead of proving your point.
- Start paraphrasing the messages, which indicates that you’re listening attentively.
- Consider their feelings to help you comprehend what’s not said while communicating.
Ask for Honest Feedback
Try to get honest feedback from the audience that will make you an excellent communicator in the future.
It will highlight areas that need improvement which you might not have paid attention to. Don’t take the feedback personally and take steps to become better than before.
Communication is a skill that is enhanced with the proper guidance and consistent efforts.
If you want to know more about ways to strengthen your “Communication Skills” call me at:
(647) 671 0002
or email me at:
alireza@altatc.ca
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