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Criticism seems to be one of the most challenging tasks that we have to do sometimes. Many people avoid it because it seems to be too painful.
How Comfortable & Confident are you when it comes to giving constructive criticism?
How easily can you criticize someone’s performance without feeling scared, frustrated, or disappointed? How can you maintain your professional and personal relationships using proper criticism strategy?
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I want to guide you through easy steps for giving constructive criticism.
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By definition, criticism is “the activity of judgment or interpretation”; this can be either constructive or destructive, depending on how we communicate.
Constructive criticism is the process of offering valid and well-reasoned opinions about the work of others in a friendly manner as opposed to an “oppositional one.”
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To give constructive criticism
you need a guiding rule, a soft test,
and a simple formula:
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Guiding Rule
Attack the problem/wrong behavior, not the person.
Stick to the issues, talk about specifics like data, facts, numbers, dates, and etc.
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Soft Test
Before criticism, test yourself and ask:
“Why am I giving this criticism” or “Is it helpful”.
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The Formula
Empathize, Pinpoint problem, and Move forward.
01: Empathize:
Put yourself in the other person’s position. Use some sentences like “I know that you’re busy”, “I have to tell you something very important”, and so on
02: Pinpoint Problem:
Try to speak about specifics; don’t use general phrases.
03: Move Forward:
In this step you can explain the issue and clarify the dark points to open a constructive discussion.
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Criticism is one of our key communication skills. Remember, great communicators are not born; they are trained. If one can, you can
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Please check out our website at Altatc.ca for our upcoming webinars and follow us on Instagram @altatca and @alirezadba.
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