“Relationships cannot grow without the proper amount of communication”. - Unknown

No one can underestimate the importance of communication. This is what we all need to learn and to apply. Great leaders, professionals, and successful people know how to communicate with others effectively.

In this newsletter,I would like to talk to you briefly about communication strategies and what is called the “communication model”.

Sender and Receiver:
In every communication, there is a sender who sends messages, as well as a receiver.

Fields of Experience:
We should take note that people are different, with different levels of knowledge, understanding, expertise, experience, and even interest. Therefore, it is essential to pay attention to these differences and to talk about what we both know or like.The key is to find an area of commonality to start a conversation. By doing that you can break the ice easily.

The Channel:
You can choose your communication channel. This can be anything from a one-on-one meeting, a phone conversation, sending an email, video conferencing, or a speech. Make sure you choose a good channel where the other person is comfortable and familiar with.

Encoding and Decoding:
One of the most important elements of the communication model is the concepts of encoding and decoding. As senders, we need to consider what receivers can understand. What language do they use? What is their background? What do they like or dislike? This will help you send your message clearly to them. In simple words: speak in their language.

Feedback or Response:
Whether the receiver is silent or not, they send you signals. Pay attention to their verbal, vocal and visual (body language, gesture, posture, facial expressions, etc.) signals. Your message should consistently be your response to the signals you receive from the receiver.

This can be any sort of disturbance and interference; whatever reduces the quality of a great two-way conversation. This can be anything from environmental noise to mental chatter. Your responsibility is to choose a channel with minimum noise or to reduce it as much as possible.

Final Words:

Communication is about helping the receiver understand your message; not just to push out your message. Great communicators make things simple, not complicated. So, get to know your receiver, find an area of commonality, talk about things that interest them, and speak in their language. Remember that practice makes perfect and keep practicing until you get perfect at it.

Dr. Alireza Sharifi
(647) 671-0002

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